Refunds And Exchange

Refunds And Exchange

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Because we are customers ourselves and we know it can be frustrating when the purchase is not quite right, we offer a complete "no fuss" guarantee to all our customers. If your goods are damaged or if you receive an incorrect product, we would be happy to give you the following alternatives:

Because we are customers ourselves and we know it can be frustrating when the purchase is not quite right, we offer a complete "no fuss" guarantee to all our customers. If your goods are damaged or if you receive an incorrect product, we would be happy to give you the following alternatives:

  • Exchange the goods for an alternative of your choice to equal value.
  • Give you a full refund for the price you paid for the goods.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging

In case of damaged products, contact must be made within 24 hours of receipt of the products by email fun@socialtalkies.com notifying us of any damage to the product. Upon return, the article will undergo a quality control check to ensure the quality problem is found to be our responsibility rather than misuse or abuse of the product outside of our control. Once the returned product passes the quality control check to ensure it is unused and in its original packaging stage, an exchange/refund will be dispatched. The posters, art prints or merchandise must be returned in their original mailing tubes, and in their original packaging (where possible).

Please follow these steps if you have received damaged items.

  • Email fun@socialtalkies.com with your (Order number)_returns in the subject field (within 24 hours of receipt of the products).
  • Describe in as much detail as possible the damage to your product and attach photographic evidence detailing the damage to the product.
  • We will contact you within 24 hours to initiate your refund or send a replacement item as required.
  • Please note that the cost of returning the product to SocialTalkies.com is the responsibility of the purchaser.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dun@socialtalkies.com and send your item to: New Plot No. S548A, 1st Floor, School Block, Shakarpur, Laxmi Nagar, Delhi 92

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